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Return Policy
Return Policy
Return Policy
| We want you to be entirely satisfied with purchase made at Toy4gift.com. If you're not happy we welcome your return within 30 days of the original order date as long as the following criteria are met: |
• The item(s) were purchased from Toy4gift.com. • The item(s) is new and unused with no signs of wear or use. • All original packaging, including warranties, inner packaging and tags must be present, attached, and in good condition. • The product must still be in MINT FACTORY SEALED CONDITION. • Items cannot be returned if assembled. • if the product box has been damaged, taped or altered in any manner, toy4gift.com will also refuse to accept this as a valid return. • Video games and similar items are not returnable once their packaging or outer wrapping has been opened. |
At that time you’ll be given important information (ex. restocking fees, return authorization numbers, return freight responsibilities, etc.) that is mandatory for a successful return/refund. Unreported (unauthorized) returns will not be accepted and may be refused by our warehouse. |
To initiate a return you must send an email to ADMIN@TOY4GIFT.COM explaining why you want to return the product and verifying the product will be returned in the condition stated above. TOY4GIFT.COM will email you an RMA number (return merchandise authorization). You must have an assigned RMA number prior to returning any items, and this number must be clearly marked on the shipping label. Packages returned without an assigned RMA Number clearly marked on the shipping label will not be accepted, and returned to sender unopened. |
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| DAMAGE AND SHORTAGE |
| Please also note at the time of your delivery, to be sure to check your packages for any damages. If damages occur and are not noted to your delivering driver, claims will be more difficult to process. |
If damage or shortage is apparent at the time of delivery, please note it on the delivery receipt along with the signature of the delivery driver verifying the same. Save the damaged carton for inspection purposes. Open all packages immediately and inspect the merchandise to see if it is in good condition. If concealed damage (damage to materials inside a package with no external damage evident), is exposed, notifiy us at once. We must notifiy carriers within 10 days, or they may deny liability. Check merchandise against the packing slip. If an overage or shortage exists, or if there are any other problems with the order, please notify ADMIN@TOY4GIFT.COM within 7 days after receipt of merchandise. |
| SEND US YOUR RETURN |
| For your protection and to help ensure you get a full refund, we recommend the following: |
| • Use the original packaging materials and box. • Ship the return with UPS or USPS with insurance. • Send your return to: TOY4GIFT.COM Attn: RETURNS 28 Washington st. Tenafly, NJ 07670 |
